This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What prevents Firefox 38 from opening another window other than the first one

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox worked fine until I upgraded my video driver for dual screen capability. Now when I open firefox I can only open the first page. If I were to click to open a new window or my bookmarks, nothing happens on the screen but I can see them in the multiple boxes on the system tray. Any ideas?

Firefox worked fine until I upgraded my video driver for dual screen capability. Now when I open firefox I can only open the first page. If I were to click to open a new window or my bookmarks, nothing happens on the screen but I can see them in the multiple boxes on the system tray. Any ideas?

Chosen solution

I solved it! I didn't know there was a "Firefox Refresh" button. Once I hit that I can now open multiple windows on my display!

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

I solved it! I didn't know there was a "Firefox Refresh" button. Once I hit that I can now open multiple windows on my display!

more options

Note that such issues can be caused by a problem with an extension.