This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

every time i clear my temp files and cookies, i cannot get into yahoo mail. i set the computor to save temp files and cookies like im supposed to, itdoesntwork

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by cor-el

donothaveone
donothaveone
more options

this is only happening in mozilla when i clear my temp files it says i cant get in to e-mail because the browser doesnt accept cookies. so i go to options and make sure it accepts cookies. then i try to get into my e-mail it says it cant because the browser is set to not accept cookies... whywhywhy?

this is only happening in mozilla when i clear my temp files it says i cant get in to e-mail because the browser doesnt accept cookies. so i go to options and make sure it accepts cookies. then i try to get into my e-mail it says it cant because the browser is set to not accept cookies... whywhywhy?

All Replies (2)

guigs
guigs
more options

There might be an exception list:

  1. Put this in a new window url: about:preferences#security
  2. Click on Exceptions and make sure the list reflects what the browser should ignore the selected option.

Does this help?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you clarify what and how you are deleting personal data via "when i clear my temp files".

Is this with built-in Firefox means?