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Logitech c920 Webcam Not Showing Video in Firefox

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by logan235

logan235
logan235
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My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine.

I've tried it with all add-ons disabled.

It's the only webcam on my system.

My Logitech c920 webcam doesn't show video in Firefox, but the audio works fine. I've tried it with all add-ons disabled. It's the only webcam on my system.
Attached screenshots

Modified by logan235

Chosen solution

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.

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All Replies (2)

guigs
guigs
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Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see:

Then try these troubleshooting steps:

logan235
logan235 Question owner
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Chosen Solution

I found a fix for the problem. For Firefox, in its about:config controls under the media.*.enabled preferences search the media.autoplay.enabled was set to false. Returning it to its default boolean value (true) resolved the problem. A response from this thread also suggested changing any media.*.enabled preferences back to their default settings, but it didn't apply to my solution. Therefore, other media.*.enabled preferences may not be relevant.