Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Activity Manager repeatedly reports Emptied gmail Trash folder over and over every few seconds. Solved by Compact/Repair of trash folder

  • 6 replies
  • 1 has this problem
  • 5 views
  • Last reply by rebranding

more options

First, thanks for an amazing product!!! Life-changer.

Thunderbird Activity Manager repeatedly reports Emptied Trash over and over every few seconds. The account it is reporting that it Emptied the Trash has no trash. I've repaired the Trash folder, repaired the Inbox folder, compacted the account, to no avail. I've let Thunderbird run for about 10 hours to see if this was a natural process, but the Emptied Trash messages continues. The mail folder I'm using for this account is around 7GB. Thanks! Mike

First, thanks for an amazing product!!! Life-changer. Thunderbird Activity Manager repeatedly reports Emptied Trash over and over every few seconds. The account it is reporting that it Emptied the Trash has no trash. I've repaired the Trash folder, repaired the Inbox folder, compacted the account, to no avail. I've let Thunderbird run for about 10 hours to see if this was a natural process, but the Emptied Trash messages continues. The mail folder I'm using for this account is around 7GB. Thanks! Mike

Modified by Wayne Mery

Chosen solution

Ignore my suggestion about unsubscribing to resolve the trash issue - you already solved it.

Read this answer in context 👍 0

All Replies (6)

more options

> The mail folder I'm using for this account is around 7GB.

That sounds wrong, we don't support folders that large. Perhaps you mean the account is 7GB?

And, what is your largest folder, its size, and number of messages in the folder?

Presumably an imap account?

more options

Thanks for responding Wayne! Yes, it's an IMAP account.

After asking TB to do a Compact/Repair in response to this issue, TB seems to be downloading everything again from All Mail. So, I may not be able to give you an exact answer right now.

However, TB states there are 121,000 items in All Mail, and the All Mail file is exactly 4GB. There are 60,000 items left to fully download, so I estimate that the All Mail file will be 6GB or 7GB by the time it's done.

The second largest file is called Important, with 74,000 items and is 5.1GB.

more options

RE: All Mail Gmails 'All Mail' folder is really a copy of absolutely everything you have. They use it as an Archive folder. If you subscribe and synchronise that folder, it will literally double the size of the account.

I would advise that you do not subscribe to see the 'All Mail' folder . See info at this link under 'All Mail' heading.

more options

> If you subscribe and synchronise that folder, it will literally double the size of the account.

No, this is incorrect since version 17 because of fixed https://bugzilla.mozilla.org/show_bug.cgi?id=721316

There is however a minor performance impact of being subscribed to All Mail. It may be worth unsubscribing All Mail to see if it helps your trash issue, but I seriously doubt it will.

more options

Chosen Solution

Ignore my suggestion about unsubscribing to resolve the trash issue - you already solved it.

more options

I discovered that there are two trash folders for some of my Gmail email accounts: a Trash folder with a Recycle Bin icon, and a Trash folder with a manila orange folder icon.

Here were the steps I took and the solution:

1. Tried compacting / repairing Inbox and and Gmail > Trash (with the Recycle Bin icon) folder. Result: still got Emptied Trash message over and over. 2. Tried deleting lots of messages to get the largest folders much smaller. Result: still got Emptied Trash message over and over. 3. Repaired the Trash folder (with the manila orange folder icon). Result: This solved the problem. 4. Then, the next gmail email account I own started repeating the Emptied Trash message over and over for that account! I repaired its Trash folder (with the manila orange folder icon) and it fixed that account too. Repeat step 4 for each remaining email account and problem fully solved.