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Difficulty making Dragon Dictate Internet Plugin active. I get a red button "?Research" for its status and can't change it to a green up to date button

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  • Last reply by guigs

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I have installed the plugin but can't get it active. I go to the page https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update and get a red button "?Research." Even if I do research it as requested, nothing changes. I have opened and closed Dragon and Firefox with no results. Any ideas? I have a MacBook Pro 2.4 GHz Intel Core i5 processor and OSX Yosemite 10.10.3 Thanks!

I have installed the plugin but can't get it active. I go to the page https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update and get a red button "?Research." Even if I do research it as requested, nothing changes. I have opened and closed Dragon and Firefox with no results. Any ideas? I have a MacBook Pro 2.4 GHz Intel Core i5 processor and OSX Yosemite 10.10.3 Thanks!

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It could be because its not a signed extension:

Its unsafe, but you may need to unblock the blocklist: https://support.mozilla.org/en-US/que.../785272