This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How can I access Amazon directly?

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by Ohboy9

Ohboy9
Ohboy9
more options

I can do this OK with Safari. But with Firefox an annoying and confusing intermediary page: 'DNS Solution Yahoo7 error handler' gets in the way. This only occurs with Amazon.

I can do this OK with Safari. But with Firefox an annoying and confusing intermediary page: 'DNS Solution Yahoo7 error handler' gets in the way. This only occurs with Amazon.

All Replies (1)

Ohboy9
Ohboy9 Question owner
more options

Further to the above and following suggestions in the advice below, I fixed the Amazon site problem by restarting Firefox in Safe Mode and deleting 'Amazon Shopping Assistant by Spigot' in Extensions.

Modified by Ohboy9