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after closing laptop, t-bird no longer shows text when I open an email. CAUSE: unknown - problem solved itself

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  • Last reply by Len

Len
Len
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T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc?

more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem

latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

T-bird opens mail and goes to inbox. But when I click on an email, the screen is blank, no text anywhere. My laptop was closed for several days and restart did not fix it. Can I update t-bird without losing my inbox, saved messages, etc? more info... 1. just did a PC system restore to 3 days earlier. Opened my mail, same problem. 2. located the T-bird installation file and "re-installed" it. Opened mail, same problem latest info... Probable cause: when I closed my laptop, T-bird was open. The 4 messages that I received earlier must have been corrupted somehow. I can now send/receive new messages OK, and now those 4 (corrupted?) messages have disappeared from my inbox.

Modified by Wayne Mery

Chosen solution

My system is working fine now, even before the update to 38.2.0. Thanks for the help.

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Wayne Mery
Wayne Mery
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Please update to versoin 38.2.0 and post your rsults

Len
Len Question owner
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Chosen Solution

My system is working fine now, even before the update to 38.2.0. Thanks for the help.