We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Master password popup appears, but isn't needed.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

jimbsail
jimbsail
more options

Updated to Windows 10. Suddenly, in Firefox, master password popup appears every time a login is needed. Pop-up can be removed by clicking cross without entering password. However, log-in passwords are still remembered, and still work, without entering master.

Checked security setting, and yes, master password is now set. It wasn't set before. So it's set, but presumably without a password. Can it be unset without losing all previous remembered passwords?

Updated to Windows 10. Suddenly, in Firefox, master password popup appears every time a login is needed. Pop-up can be removed by clicking cross without entering password. However, log-in passwords are still remembered, and still work, without entering master. Checked security setting, and yes, master password is now set. It wasn't set before. So it's set, but presumably without a password. Can it be unset without losing all previous remembered passwords?

Chosen solution

Try it and see.

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.

Read this answer in context 👍 1

All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Try it and see.

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Select All of the tests. Then press Execute on the bottom.