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Firefox crashes on printing ever since El Capitan installed??

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  • 1 has this problem
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  • Last reply by fly4fun

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Ever since El Capitan installed, Firefox crashes on printing. Printing to Lexmark MS811, but does the same to any printer.

Ever since El Capitan installed, Firefox crashes on printing. Printing to Lexmark MS811, but does the same to any printer.

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Hello fly4fun, please reset all Firefox printer settings and check if the issue persist.

thank you

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Reset did not work. This is error message: AdapterDeviceID: 0x6741 AdapterVendorID: 0x1002 Add-ons: %7B3d7eb24f-2740-49df-8937-200b1cc08f8a%7D:1.5.18.1-signed,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:41.0.2,onepassword4%40agilebits.com:4.4.3 AsyncPluginInit: 0 BuildID: 20151014143721 CrashTime: 1445011484 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1444943505 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6741GL Layers- GL Context- GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 11176 StartupTime: 1445011444 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20151014143721","version":"41.0.2","vendor":"Mozilla","platformVersion":"41.0.2","xpcomAbi":"x86_64-gcc3","hotfixVersion":"20150902.02","architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"cpu":{"count":4,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"15.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6741","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2048,"screenHeight":1152,"scale":1}]}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enhanced":true,"browser.startup.homepage":"<user-set>"}},"profile":{"creationDate":15331,"resetDate":16715},"addons":{"activeAddons":{"onepassword4@agilebits.com":{"blocklisted":false,"description":"Password and identity manager for Mac, Windows, iOS and Android.","name":"1Password","userDisabled":false,"appDisabled":false,"version":"4.4.3","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16715,"updateDay":16715,"signedState":2},"{3d7eb24f-2740-49df-8937-200b1cc08f8a}":{"blocklisted":false,"description":"Replaces Flash objects with a button you can click to view them.","name":"Flashblock","userDisabled":false,"appDisabled":false,"version":"1.5.18.1-signed","scope":1,"type":"extension","foreignInstall":false,"hasBinaryComponents":false,"installDay":16721,"updateDay":16721,"signedState":2}},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"41.0.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16710,"updateDay":16723},"activePlugins":[{"name":"iPhotoPhotocast","version":"7.0","description":"iPhoto6","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/photo"],"updateDay":14456},{"name":"Citrix online plug-in","version":"11.0.0","description":"Simple plug-in that handles Citrix connection files","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-ica"],"updateDay":14628},{"name":"Microsoft Office Live Plug-in","version":"12.2.7","description":"Office Live Update v1.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/officelive"],"updateDay":14880},{"name":"Google Earth Plug-in","version":"6.0","description":"The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/geplugin"],"updateDay":15111},{"name":"LogMeIn Plugin 1.0.0.586","version":"1.0.586","description":"LogMeIn remote control components","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-3amlabs-rafiletransfer","application/x-3amlabs-raversion","application/x-3amlabs-raremotecontrol","application/x-3amlabs-raperfview"],"updateDay":15167},{"name":"PDF Browser Plugin 2.4.4","version":"2.4.4","description":"View PDF documents within your web browser.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/postscript","application/pdf"],"updateDay":15412},{"name":"Garmin Communicator Plug-in Version 4.0.3.0","version":"4.0.3.0 Release","description":"Garmin Communicator Plug-in Version 4.0.3.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd-garmin.mygarmin"],"updateDay":15490},{"name":"Flip4Mac Windows Media Plugin","version":"2.5.0.1","description":"The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["video/x-ms-asf","video/x-ms-asx","audio/x-ms-wax","application/x-ms-wmp","video/x-ms-wmp","application/x-mplayer2","video/x-ms-wmx","video/x-ms-wm","video/x-ms-wvx","video/x-ms-wmv","video/x-ms-asf-plugin","audio/x-ms-wma","application/asx"],"updateDay":15598},{"name":"Java Applet Plug-in","version":"Java 8 Update 51","description":"Displays Java applet content, or a placeholder if Java is not installed.","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet;deploy=11.51.2","application/x-java-applet;version=1.4","application/x-java-applet;version=1.2.1","application/x-java-applet;version=1.2.2","application/x-java-applet;version=1.3","application/x-java-applet;javafx=8.0.51","application/x-java-applet;version=1.8","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-applet;version=1.2","application/x-java-applet;version=1.7","application/x-java-applet;version=1.4.1","application/x-java-applet;version=1.1.2","application/x-java-applet","application/x-java-applet;version=1.1","application/x-java-applet;version=1.1.3","application/x-java-applet;version=1.4.2","application/x-java-applet;version=1.6","application/x-java-applet;version=1.3.1","application/x-java-applet;jpi-version=1.8.0_51","application/x-java-applet;version=1.5"],"updateDay":16595},{"name":"Silverlight Plug-In","version":"5.1.40728.0","description":"5.1.40728.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16644},{"name":"Default Browser Helper","version":"601","description":"Provides information about the default web browser","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/apple-default-browser"],"updateDay":16670},{"name":"Adobe Acrobat NPAPI Plug-in, Version 11.0.13","version":"11.0.13","description":"Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.13","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/vnd.adobe.pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.adobe.xdp+xml","application/vnd.fdf","application/vnd.adobe.xfd+xml","application/pdf","application/vnd.adobe.xfdf"],"updateDay":16704},{"name":"SharePoint Browser Plug-in","version":"14.5.7","description":"Microsoft Office for Mac SharePoint Browser Plug-in","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-protocolhandler"],"updateDay":16713},{"name":"Shockwave Flash","version":"19.0.0.207","description":"Shockwave Flash 19.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16722},{"name":"Motive KickStart Plugin","version":"1.1","description":"Motive Mac Client Downloader","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/kickstart"],"updateDay":15618},{"name":"Citrix Online Web Deployment Plugin 1.0.0.105","version":"1.0.105","description":"Plugin that detects installed Citrix Online products (visit www.citrixonline.com).","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-col-application-detector"],"updateDay":15820},{"name":"WebEx64 General Plugin Container","version":"1.0","description":"WebEx64 General Plugin Container Version 205","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/webx-gpc-plugin64"],"updateDay":15897}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.4","userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 URL: http://www.foxnews.com/ Vendor: Mozilla Version: 41.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.