This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't log into the mozilla thunderbird support area! Its password reset is not working! I can't reply without logging in!

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by NoahSUMO

user1270147
user1270147
more options

Mozilla Support will not let me log in. I have reset the password multiple time. I have created new users. I get told I can log in, then it does not work! I cannot reply to a post because I CANNOT LOG IN. There seems to be no contact for whomever is in control of the password system. This is my third new user on this forum trying to get a "simple" log in problem addressed. This has nothing to do with my EMAIL accounts. This relates to THIS support forum log in. Thanks in advance.

Mozilla Support will not let me log in. I have reset the password multiple time. I have created new users. I get told I can log in, then it does not work! I cannot reply to a post because I CANNOT LOG IN. There seems to be no contact for whomever is in control of the password system. This is my third new user on this forum trying to get a "simple" log in problem addressed. This has nothing to do with my EMAIL accounts. This relates to THIS support forum log in. Thanks in advance.

Modified by NoahSUMO

All Replies (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
more options

Thanks for the report! I'm letting the site admins know about this.

Information I need from you:

  • All the usernames of the accounts you tried to login to the site with

That way the site admins can fully investigate what's happening here.