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OLD PROFILE DELETED

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  • 2 have this problem
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  • Last reply by christ1

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While using thunderbird it crashed after displaying a 'thunderbird has closed due to a problem' message. I tried re-booting and re-starting the computer and program multiple times but it continued to display the message then crash. I then re-installed thunderbird. Upon opening I was asked to setup my email accounts which I did. I have three emails on my computer. All saved emails and folders for my bigpond account have disappeared as did my address book. All emails and folders from the other 2 addresses have come back. These are hosted by another server. I tried searching for my old profile but can only locate the default profile created with the new install.

While using thunderbird it crashed after displaying a 'thunderbird has closed due to a problem' message. I tried re-booting and re-starting the computer and program multiple times but it continued to display the message then crash. I then re-installed thunderbird. Upon opening I was asked to setup my email accounts which I did. I have three emails on my computer. All saved emails and folders for my bigpond account have disappeared as did my address book. All emails and folders from the other 2 addresses have come back. These are hosted by another server. I tried searching for my old profile but can only locate the default profile created with the new install.

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