This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unknown app changed my home pg and notification window locks up firefox.

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

oldprof55
oldprof55
more options

My old home page tabs show up and then a window stating my home page was changed by another app. It asks if I want to use the new home page or restore the old one, but the machine locks I need the Task Manager to exit it. Running Win 10. I've had to change browsers to post this.

My old home page tabs show up and then a window stating my home page was changed by another app. It asks if I want to use the new home page or restore the old one, but the machine locks I need the Task Manager to exit it. Running Win 10. I've had to change browsers to post this.

All Replies (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.