Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my 2 finger scroll and pinch function on my synaptics mouse does not work with mozila but works with all other programs

more options

I have a Samsung series 9 laptop running windows 7 home edition and my mouse pad is a synaptic product. My 2 finger scroll as well as the pinch and expand functions do not work with Mozilla. they work perfectly with ALL other programs and web browsers. the drivers have been updated and so has the computer. Please help

I have a Samsung series 9 laptop running windows 7 home edition and my mouse pad is a synaptic product. My 2 finger scroll as well as the pinch and expand functions do not work with Mozilla. they work perfectly with ALL other programs and web browsers. the drivers have been updated and so has the computer. Please help

All Replies (1)

more options

Type about:addons in the URL bar and hit Enter.

Are any Extensions disabled? If so, it there a message about "verification"?