This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

'Unable to connect to server' after highlighting/edit of url .gov address bar

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

nemahawk
nemahawk
more options

Problem with Firefox connecting to www.nyjuror.gov after editing existing entry on address bar by highlighting portion and typing in changes. Firefox 'Unable to connect to server'. Simply typing over the existing address bar entry (with or without including 'https://www.') using Firefox does work with nyjuror,gov No problem when using MS Edge either.

Is it the particular website mentioned above that causes the problem in Firefox?

If I highlight 'yahoo' in www.yahoo.com and type any other legitimate name (e.g., microsoft or amazon), Firefox connects without a problem.

Problem with Firefox connecting to www.nyjuror.gov after editing existing entry on address bar by highlighting portion and typing in changes. Firefox 'Unable to connect to server'. Simply typing over the existing address bar entry (with or without including 'https://www.') using Firefox does work with nyjuror,gov No problem when using MS Edge either. Is it the particular website mentioned above that causes the problem in Firefox? If I highlight 'yahoo' in www.yahoo.com and type any other legitimate name (e.g., microsoft or amazon), Firefox connects without a problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of the involved files.

If you revisit a 'forgotten' website then data from that website will be saved once again.