This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Open Saved Message" then "Print Preview" or "Print" shows gobbledegook (mime?) in place of body of message - bug?

  • 1 reply
  • 2 have this problem
  • 13 views
  • Last reply by Matt

more options

V. 16.0.2. I do File -> Open Saved Message and my saved email appears fine in a new window. File-> Print Preview shows gobbledogook (encrypted? Mime?) in place of the main text of the email (the headers are all readable). If I print the email then the printout also has gobbledegook. If I forward the email to myself then open it in my Inbox, it appears correctly (no gobbledegook) in both print preview and print.

V. 16.0.2. I do File -> Open Saved Message and my saved email appears fine in a new window. File-> Print Preview shows gobbledogook (encrypted? Mime?) in place of the main text of the email (the headers are all readable). If I print the email then the printout also has gobbledegook. If I forward the email to myself then open it in my Inbox, it appears correctly (no gobbledegook) in both print preview and print.

All Replies (1)

more options

Yep I recall hearing about a bug like that. also had issues with images.

But your going to have to use a current version of Thunderbird to even get the fix when it is released. V16 is years old and no further patches will be issued for it,