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username & pass list is shown empty

  • 5 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

MahdiG
MahdiG
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username & password list is shown empty

username & password list is shown empty

All Replies (5)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. Is the problem still there?

Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

MahdiG
MahdiG Question owner
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usernames & passwords exist but are not shown in page info list

FredMcD
FredMcD
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That information is kept in the Password Manager.

MahdiG
MahdiG Question owner
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Password Manager in page info i knew

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check in Windows Explorer if there is a previous version of the logins.json and key3.db files available.

You can use this button to go to the current Firefox profile folder: