This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

E-mail signature

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Zenos

AlbaLorena
AlbaLorena
more options

hello, I do not speak English, I use a translator program to help me. I put an HTML signature with the image on a server. When I create a new email the signature appears completely, but when I send an error message: "There was a problem include assinaturas_Parquetsp.jpg file in the message Would you like to continue sending the message without this file.? " If I click "ok" the e-mail will no picture, just the written signature. What is the problem, the HTML file right work when I double-click.

I appreciate the feedback.

hello, I do not speak English, I use a translator program to help me. I put an HTML signature with the image on a server. When I create a new email the signature appears completely, but when I send an error message: "There was a problem include assinaturas_Parquetsp.jpg file in the message Would you like to continue sending the message without this file.? " If I click "ok" the e-mail will no picture, just the written signature. What is the problem, the HTML file right work when I double-click. I appreciate the feedback.

All Replies (1)

Zenos
Zenos
more options

Normally we encode images so that they are sent in the email body. The default process for inserting images in Thunderbird will do this automatically. If we want to deliberately send a link rather than embed the image, it generates code like this: 

   <img alt="special aunt" src="file:///home/chris/Pictures/button.png"
     moz-do-not-send="true" height="49" width="135"><br>

Try adding the moz-do-not-send="true" to your image tag. Or embed your image. People linking to images on servers seem to have more problems than those who embed their images.

Modified by Zenos