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Why is Thunderbird asking for my password for one email address when I know the password I'm using is correct and other email accounts work?

savetheidiots
savetheidiots
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I have 5 Gmail accounts and access all of them using Thunderbird. One of my accounts asks for my password every time I try to send an email from that account. When I enter the password it asks again, without sending the message. I know that I have the correct password because I can logon when I go to the gmail website directly. Also, this only happens when I try to send an email, not when I open Thunderbird.

I have noticed that in the other gmail accounts, when I check the account settings under 'Server Settings' the Authentication method says, 'Normal Password' and with the account I'm having trouble with says, 'Encrypted Password.' When I change the problematic setting to 'Normal Password' the program then asks for my password every time I launch Thunderbird, and when I type the correct one, it asks again until I click 'Cancel' in the password window. When the Authentication method is set to 'Encrypted Password' only sending email results in being asked for the password.

I have 5 Gmail accounts and access all of them using Thunderbird. One of my accounts asks for my password every time I try to send an email from that account. When I enter the password it asks again, without sending the message. I know that I have the correct password because I can logon when I go to the gmail website directly. Also, this only happens when I try to send an email, not when I open Thunderbird. I have noticed that in the other gmail accounts, when I check the account settings under 'Server Settings' the Authentication method says, 'Normal Password' and with the account I'm having trouble with says, 'Encrypted Password.' When I change the problematic setting to 'Normal Password' the program then asks for my password every time I launch Thunderbird, and when I type the correct one, it asks again until I click 'Cancel' in the password window. When the Authentication method is set to 'Encrypted Password' only sending email results in being asked for the password.

All Replies (2)

amanchesterman
amanchesterman
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There's an extensive article here which includes information about Gmail password authentication and the use of 'less secure' email clients: http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite

savetheidiots
savetheidiots Question owner
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I tried to allow less secure apps to access the email and, at first there was no change. Then I went into the Authentication method and selected "Normal password," this time it worked. Lets hope it remains fixed. I am not going to declare this problem 'fixed' for a bit of time, in order to make sure over time that the problem is TRULY fixed.

Thanks for the help, amanchesterman! So far, it worked.

John