This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is there a fix for recent firefox crashes?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

steevshumaker
steevshumaker
more options

Having complete standstill slowdowns/crashes which I suspect are due to OS upgrades (currently running Mac OS 10.11.4). Can't get Firefox to remain viable long enough to refresh or restore. Have deleted and re-installed to no avail, have attempted other online fixes to no avail. Currently using Safari which works but don't want to get shafted into using it if there's a patch that will get Firefox working again. Suspect this is an issue other people are experiencing. Thoughts?

Having complete standstill slowdowns/crashes which I suspect are due to OS upgrades (currently running Mac OS 10.11.4). Can't get Firefox to remain viable long enough to refresh or restore. Have deleted and re-installed to no avail, have attempted other online fixes to no avail. Currently using Safari which works but don't want to get shafted into using it if there's a patch that will get Firefox working again. Suspect this is an issue other people are experiencing. Thoughts?

Chosen solution

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

Read this answer in context 👍 0

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.