Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filters forget destination folder

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by Matt

more options

Hi,

I've an issue with my filters in Thunderbird (v.38.7.0).

My filters were perfectly working for years but don't anymore. Actually, they still work for new incoming emails, but I can't run them manually on existent emails. Some pictures to explain it better: - one of my filter rule: https://lut.im/GI0EHEMmXs/gY5eNnbRoPpLQSY5.png - but despite the destination folder is specified ("repondeur" in that example), it's forgotten in the main menu: https://lut.im/RlKTXQWm7f/khIdUTrp5MOdvC2j.png The Apply (Exécuter in French) button is grey, and the destination folder not specified. And if I do choose the right destination folder for that filter rule, it appears to be applied for *all* filter rules, even if their own rule mention another destination folder. My filter rule extracted from msgFilterRules.dat: https://framabin.org/?e25dfcf5556afa29#S/VI524zrufq4/Hl2+jaxtfAx2BicglW7IZcjSKBJDc=

Could you please tell me how to solve it? :)

Hi, I've an issue with my filters in Thunderbird (v.38.7.0). My filters were perfectly working for years but don't anymore. Actually, they still work for new incoming emails, but I can't run them manually on existent emails. Some pictures to explain it better: - one of my filter rule: https://lut.im/GI0EHEMmXs/gY5eNnbRoPpLQSY5.png - but despite the destination folder is specified ("repondeur" in that example), it's forgotten in the main menu: https://lut.im/RlKTXQWm7f/khIdUTrp5MOdvC2j.png The Apply (Exécuter in French) button is grey, and the destination folder not specified. And if I do choose the right destination folder for that filter rule, it appears to be applied for *all* filter rules, even if their own rule mention another destination folder. My filter rule extracted from msgFilterRules.dat: https://framabin.org/?e25dfcf5556afa29#S/VI524zrufq4/Hl2+jaxtfAx2BicglW7IZcjSKBJDc= Could you please tell me how to solve it? :)

All Replies (1)

more options

You need to set the folder the rule/filter is to apply to at the bottom of that screen. Every time you execute a filter manually. Automatic filter only apply to the inbox, manually you cab apply them to any folder.