This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not save my sent messages.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by brendawc

more options

Keep getting error msg "message could not be saved...Retry or Cancel. I retry but it doesn't save it and I get the same error message again. Just started today.

Keep getting error msg "message could not be saved...Retry or Cancel. I retry but it doesn't save it and I get the same error message again. Just started today.

All Replies (2)

more options

I assume you're trying to save it to an IMAP folder synchronised with the server? To verify that, go to Account Settings > Copies & Folders and temporarily set it to place a copy in a local folder. Does it work OK now? If so, the problem is with the 'sent' folder on the server. Is it full, perhaps?

more options

It is working fine now. Thunderbird updated and apparently that fixed whatever the problem was. But thanks for the info.