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I'm crashing over a dozen times a day. Is this c ommon?

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

ErnieLane
ErnieLane
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I'm using 46.0.1. I'm not getting any "update Java" messages, but I'm crashing or getting that 'not responding' thing over a dozen time a day. I'll go out for a couple of hours leaving my computer on and Firefox running, and come back to the crash report window, so it crashed while nothing was happening. Are others having this problem?

I'm using 46.0.1. I'm not getting any "update Java" messages, but I'm crashing or getting that 'not responding' thing over a dozen time a day. I'll go out for a couple of hours leaving my computer on and Firefox running, and come back to the crash report window, so it crashed while nothing was happening. Are others having this problem?

All Replies (4)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Some of your crash reports weren’t sent to the Mozilla Servers.

ErnieLane
ErnieLane Question owner
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bp-03b7fd8a-5bb0-488a-bb66-3fd762160607 6/7/2016 9:15 AM bp-1b35030c-eb64-47a0-972b-e63bc2160606 6/6/2016 5:03 PM bp-9d4ef2c0-2245-4018-8213-0882f2160606 6/6/2016 12:53 PM bp-32df2345-a434-4831-979a-4e6ff2160606 6/6/2016 8:53 AM bp-3c6a72cc-9b22-4283-9630-a1cd52160605 6/5/2016 8:50 AM bp-02456f51-51bf-471e-a041-e6ac02160604 6/4/2016 2:00 PM bp-deb5d8b8-0523-467e-b083-1f0102160602 6/2/2016 12:02 PM bp-76a716ac-e924-478f-9bfb-432292160607 5/18/2016 4:03 AM bp-842ee48f-befd-4111-947b-1e6332160607 5/12/2016 4:34 PM bp-8835895f-3eec-430c-b902-442982160509 5/9/2016 6:26 PM

FredMcD
FredMcD
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Signature OOM | small

Attention Sumo's there are 40 related bug reports

Note: only one report lists RoboForm.dll = RoboForm password manager

Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.