Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Will the real profile please stand up.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by James

more options

I hope this is not duplicating a message I sent earlier because I don't think it went thru. If so, apologies tendered. Under AppData\Thunderbird\Local I have 3 profiles. Under AppData\Thunderbird\Roaming I have one profile. ebl9xng9.default. That one appears in both locations? Which one is the one I should keep and backup and can I delete all the others? Can anyone explain how this system works?

I hope this is not duplicating a message I sent earlier because I don't think it went thru. If so, apologies tendered. Under AppData\Thunderbird\Local I have 3 profiles. Under AppData\Thunderbird\Roaming I have one profile. ebl9xng9.default. That one appears in both locations? Which one is the one I should keep and backup and can I delete all the others? Can anyone explain how this system works?

All Replies (2)

more options

Go to the top of any support.mozilla.org web page and press your username to see your Mozilla profile. Including your questions and answers.

Will the real profile please stand up. https://support.mozilla.org/questions/1127728

more options

duplicate of /questions/1127728

Also that profile location was for the Thunderbird email client and not the Firefox web browser.

Modified by James