This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mail.live.com website showing as insecure site, encryption broken, how do i fix?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Happy112

bozrok
bozrok
more options

Since i updated to the latest version of firefox i have noticed that everytime i go to my webmail on (servernumber).mail.live.com it connects as a secure HTTPS but then after a minute or so i get an icon to show it's not secure, i inspect the certificates an says websites do not provide certificate, the encryption status shows the type of encryption which looks ok but says "broken encryption" and says mozilla has blocked some parts of the webpage which can be viewed by others etc etc.. it starts off ok which is strange as it's the same server which starts ok then becomes insecure. I'm guessing this is something to do with the latest version of firefox, wondering if any known fix? i'm not after a work around view pages but i want to ensure i am using a secure connection. i do not use kaperspy ( i notice some people had issues with this causing same prob), i do not use any online anti virus which re-routes or scans traffic either, i use comodo DNS if this helps but get no flags from them.

It says the website uses weak encryption and is not safe, uses (TLS_ECDHE_RSA_WITH_AES_CBC_SHA, 256 bit keys, TLS 1.2) I have my browser set to wipe cookies + cache on browser exit and login each time manually.

Any help appreciated

Since i updated to the latest version of firefox i have noticed that everytime i go to my webmail on (servernumber).mail.live.com it connects as a secure HTTPS but then after a minute or so i get an icon to show it's not secure, i inspect the certificates an says websites do not provide certificate, the encryption status shows the type of encryption which looks ok but says "broken encryption" and says mozilla has blocked some parts of the webpage which can be viewed by others etc etc.. it starts off ok which is strange as it's the same server which starts ok then becomes insecure. I'm guessing this is something to do with the latest version of firefox, wondering if any known fix? i'm not after a work around view pages but i want to ensure i am using a secure connection. i do not use kaperspy ( i notice some people had issues with this causing same prob), i do not use any online anti virus which re-routes or scans traffic either, i use comodo DNS if this helps but get no flags from them. It says the website uses weak encryption and is not safe, uses (TLS_ECDHE_RSA_WITH_AES_CBC_SHA, 256 bit keys, TLS 1.2) I have my browser set to wipe cookies + cache on browser exit and login each time manually. Any help appreciated

Modified by bozrok

All Replies (2)

bozrok
bozrok Question owner
more options

i was not sure how mozilla works out when encryption is "broken", what qualifies as broken encryption, i wonder if the browser is just recognizing this type of encryption as not secure enough perhaps? or is it saying that the connection has been compromised, i have no idea.

Modified by bozrok

Happy112
Happy112
more options

Hello   bozrok,
Would you take a look at this article:
http://mzl.la/1klqkmQ
This might shine a light on it and hopefully put your mind at ease.
Should you have any more questions:   don't hessitate to ask   !