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The download of my update is asking me for a password and I have no idea which one to give it. I tried all the ones I usually use and did not succeed. HELP, ple

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by JohnRedman

JohnRedman
JohnRedman
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Current browser - 41, current OS, Win 7 Pro

Current browser - 41, current OS, Win 7 Pro

All Replies (3)

Paul
Paul
  • Top 25 Contributor
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Hi

Downloading a legitimate update to Firefox would not normally need a password, but if you have locked administrator rights in Windows, it may require that password to accept the update. Firefox on Ubuntu should not need a password to update.

the-edmeister
the-edmeister
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What's up with two separate questions about this issue? You posted using a Linux operating system, mentioning Windows 7 here but not in your other question thread - which is it? https://support.mozilla.org/en-US/questions/1143094

JohnRedman
JohnRedman Question owner
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Duh... my bad. Confused with other laptop that has Win 7 Pro on one partition. Sorry.