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Why are my Firefox menus now all black? How to fix this?

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by NathanielA

NathanielA
NathanielA
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All of a sudden, after upgrading to 49.0.2 when I click on the "menus, i.w. File, Edit, etc. they all have a black background and it's hard to see anything on them. Please help! Also, there are small icons on the left-hand side of the menus, maybe they were always there?, but anyway the File/Edit/View/ etc. all the menus are totally hosed. Is this from 49.02 update? Because it happened right after I updated to it.

Please Help!

Thanks, Nathaniel

All of a sudden, after upgrading to 49.0.2 when I click on the "menus, i.w. File, Edit, etc. they all have a black background and it's hard to see anything on them. Please help! Also, there are small icons on the left-hand side of the menus, maybe they were always there?, but anyway the File/Edit/View/ etc. all the menus are totally hosed. Is this from 49.02 update? Because it happened right after I updated to it. Please Help! Thanks, Nathaniel

Modified by NathanielA

Chosen solution

Ah... I removed "Ad Blocker" and that fixed the problem. I never would have thought that Ad Blocker (or was it UBlock? Anyway, that appears to have been the offender/screw-up add-on.

Thanks for the help!

Read this answer in context 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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It doesn't sounds like an intentional change. Perhaps the update created a new incompatibility with a theme or add-on, or with your graphics card/chipset driver software.

Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

NathanielA
NathanielA Question owner
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Yes, when I started in safe mode, my menus "came back" with black on white... but as I've not changed anything, except upgrading to latest Firefox... why the change and how can I fix this?

NathanielA
NathanielA Question owner
more options

Chosen Solution

Ah... I removed "Ad Blocker" and that fixed the problem. I never would have thought that Ad Blocker (or was it UBlock? Anyway, that appears to have been the offender/screw-up add-on.

Thanks for the help!