This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Outgoing emails are received as junk mail by my recipients

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by Matt

wackbus
wackbus
more options

All outgoing emails sent from my Thunderbird to other user's of tampabay.rr.com accounts are marked as JUNK and placed in the junk mail folder OR deleted based on THEIR email settings for junk email

All outgoing emails sent from my Thunderbird to other user's of tampabay.rr.com accounts are marked as JUNK and placed in the junk mail folder OR deleted based on THEIR email settings for junk email

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Have you considered asking road runner why they do that? Obviously your Thunderbird is working correctly or the mail would not be delivered.

wackbus
wackbus Question owner
more options

Thanks for your reply.

BrightHouse (ie Roadrunner) said the problem was Thunderbird.

As non roadrunner accounts receive my emails without problems I tend to agree with you and will contact them again.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

It may well be a setting that sets a header to something they do not like. But without knowing what, guessing is about all anyone can do.