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so upset that I refreshed Mozilla :( :( :(

  • 2 replies
  • 5 have this problem
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  • Last reply by shdutchess

shdutchess
shdutchess
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So refresh popped up on Mozilla and like a dummy I clicked on it Lost all my passwords, lost my tool bar where it was across top with all saved places I go often. Still is not correct, having to look up and redo all my passwords for all the stuff Mozilla refresh erased, very sad about it :(

So refresh popped up on Mozilla and like a dummy I clicked on it Lost all my passwords, lost my tool bar where it was across top with all saved places I go often. Still is not correct, having to look up and redo all my passwords for all the stuff Mozilla refresh erased, very sad about it :(

All Replies (2)

Scribe
Scribe
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Hi, sorry, that shouldn't have happened. IMHO Refresh is recommended too often! So first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, please look on your Desktop for a file named Old Firefox Data - Refresh Firefox - reset add-ons and settings.

Also see -

To see the bookmarks bar, right click in the tab bar (but not on a tab) and tick/check Bookmarks Toolbar. Also see - Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

shdutchess
shdutchess Question owner
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I do have that folder on my desktop full of "stuff" that I am not about to click on and would never refresh again. I was able to get some of my quick links back by memory others I will have to do when I go to them. I realized also after submitting the question that ALL of my passwords had been erased so had to redo all of them :( Laptop is running at about 70 per cent of what it was with the information I had before refresh. Just would never do it again, thank you.