This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does it keeps saying "not responding" over and over again it tales forever to read all my emails

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

roncarp
roncarp
more options

I click on email "not responding" and I wait, next one "not responding" it take forever to read my emails.

I click on email "not responding" and I wait, next one "not responding" it take forever to read my emails.

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Probably because you have anti-virus software taking over and scanning whatever you are opening or downloading. So try accessing the AV software and stopping/making exempt from scanning thunderbird folders upon starting and also scanning incoming and outgoing mail.