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Timeout and can't connect to Firefox Sync

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by philipp

Ladyfoxi
Ladyfoxi
more options

So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says:

Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373

d/
So I reset the password on Firefox Sync and had to log in again with the new password. I enter my credentials with the new updated password and it just says "working" and doesn't log me in. So I went to tools>Web Developer>Web Console. And this is what it says: Working… 5c1f9275.main.js:17:3920 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3920 c.exports.captureError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:27541 B<.logError https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:14125 e https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:8586 D https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:12850 s.partial/c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:13:13373 d/</this._workingTimeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:22:1324 f.setTimeout/f< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:19:6382 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 Response not received for: fxaccounts:can_link_account 5c1f9275.main.js:17:3951 d.prototype.error https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:17:3951 d.prototype.add/b.timeout< https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:20:15261 c https://accounts.cdn.mozilla.net/scripts/5c1f9275.main.js:18:17873 I'm not sure what else to try. Any help welcome. Thanks.

All Replies (1)

philipp
philipp
  • Moderator
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hi Ladyfoxi, sorry for the late reply. unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track