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Suddenly I can't select addresses from the addr book directly?

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  • 1 has this problem
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  • Last reply by wfshutler

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Cannot use the method of highlighting a name in the address book pane and clicking "add to" or any other action at the bottom of the list. I can use the "to" field and enter a partial name but this only works for 3 addressees.

Cannot use the method of highlighting a name in the address book pane and clicking "add to" or any other action at the bottom of the list. I can use the "to" field and enter a partial name but this only works for 3 addressees.

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I'm guessing from your description that you're talking about the Contacts Sidebar that appears in the Write window, and not the full Address Book?

Try Thunderbird in Safe Mode.

https://support.mozilla.org/en-US/kb/safe-mode

Does this change the behaviour you see with the adding of Contacts?

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Also did a clean re-install of Tbird. Same behavior. Safe mode does not make it work.