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I keep getting a message to update to 50.0.2 but I'm already on 50.1.0 (and it doesn't do anything when I click on the restart selection.)

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  • Last reply by cor-el

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I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tried trashing the version and reinstalling but I always get the message.

I'm on a Mac, running OS Sierra. Every time I open Firefox I get a Software Update screen that says Update Ready to Install, 50.0.2, but I'm already running 50.1. I've tried trashing the version and reinstalling but I always get the message.

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
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You may have a problem with the disk permissions which make it impossible to install an already downloaded update.

Try to repair the disk permissions.

Mac: /Applications/Firefox.app/updates/0 Mac: /Applications/Firefox.app/Updated.app