Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmark function disappears before i can bookmark page

more options

When I click on the star to bookmark a web page, the box comes up as usual, but often disappears after a second or two, before I can scroll down to select the folder I want to add the bookmark to. I then have to click the star again, to get the box (whatever the f*&$ it's called) to come up (again), at which point it stays long enough to add the bookmark. Firefox has only recently started exhibiting this behaviour. Is there a way to fix this?

When I click on the star to bookmark a web page, the box comes up as usual, but often disappears after a second or two, before I can scroll down to select the folder I want to add the bookmark to. I then have to click the star again, to get the box (whatever the f*&$ it's called) to come up (again), at which point it stays long enough to add the bookmark. Firefox has only recently started exhibiting this behaviour. Is there a way to fix this?

Chosen solution

Yes, that has been an issue since changes were made to Bookmarks in either Firefox 48 or 49. Any movement of the cursor / mouse will start a 3 - 4 second "timer" to automatically close the "Page Bookmarked" dialog. A 'fix' is in the works, but it won't happen as fast as we would like. For the time being, you can click the "Star" and then the "Edit This Bookmark" dialog which will stay open.

Read this answer in context 👍 0

All Replies (2)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Chosen Solution

Yes, that has been an issue since changes were made to Bookmarks in either Firefox 48 or 49. Any movement of the cursor / mouse will start a 3 - 4 second "timer" to automatically close the "Page Bookmarked" dialog. A 'fix' is in the works, but it won't happen as fast as we would like. For the time being, you can click the "Star" and then the "Edit This Bookmark" dialog which will stay open.