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I cannot get Dice Jobs to work with my Windows 10 machine - Edge works fine - what can I do?

  • 1 reply
  • 1 has this problem
  • 24 views
  • Last reply by FredMcD

xwg.robertgill
xwg.robertgill
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Calling the main site and doing a job search works properly. I can also call my profile and edit properly. Problems: 

When I select an opportunity and the link call the page, the page comes back blank.

If I copy the hyperlink for the opportunity and go directly to the site(in a new tab) the window opens but dice responds that it cannot find my profile.

Dice claims no problem but to try resetting cache -- this was done and the behaviors above did not change. Total reboot and reentry also failed to get proper result.

When I open dice in edge it works perfectly -- I don't want to use edge for anything but I have no choice in the short term.

Please advise

Calling the main site and doing a job search works properly. I can also call my profile and edit properly. Problems: When I select an opportunity and the link call the page, the page comes back blank. If I copy the hyperlink for the opportunity and go directly to the site(in a new tab) the window opens but dice responds that it cannot find my profile. Dice claims no problem but to try resetting cache -- this was done and the behaviors above did not change. Total reboot and reentry also failed to get proper result. When I open dice in edge it works perfectly -- I don't want to use edge for anything but I have no choice in the short term. Please advise

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?