This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update, read messages vanish (not deleted) when I leave T-Bird.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by lpkelley

lpkelley
lpkelley
more options

Using Win XP, T-Bird 45.8.0 After most recent update read e-mails vanish (Hidden?) when I leave and come back to T-bird. This is a real problem for Doctors appointments, orders places to Amazon, E-Bay, or others. T-Bird did not do this two months ago. Apparently T-Bird believes that if I read an E-Mail, Then I don't need to see it ever again - This is not true for me. Today I had to make telephone calls to confirm the times of two funerals I need to attend as a choir member. H E L P If I want it deleted Then let ME delete it.

Thanks guys


Will MOSBACKUP ever be replaced? Great program/tool. I really miss it.

Using Win XP, T-Bird 45.8.0 After most recent update read e-mails vanish (Hidden?) when I leave and come back to T-bird. This is a real problem for Doctors appointments, orders places to Amazon, E-Bay, or others. T-Bird did not do this two months ago. Apparently T-Bird believes that if I read an E-Mail, Then I don't need to see it ever again - This is not true for me. Today I had to make telephone calls to confirm the times of two funerals I need to attend as a choir member. H E L P If I want it deleted Then let ME delete it. Thanks guys Will MOSBACKUP ever be replaced? Great program/tool. I really miss it.

Chosen solution

I'd guess you have accidentally enabled a filter that shows only unread email messages.

Places to look:

Menu View|Folders|All View|Threads|All

Quickfilter Bar make sure the "show unread" button isn't selected make sure the text search box is empty

Mail Tool Bar If you have the Mail Views tool installed, make sure that it is set to "All".

Read this answer in context 👍 1

All Replies (2)

Zenos
Zenos
more options

Chosen Solution

I'd guess you have accidentally enabled a filter that shows only unread email messages.

Places to look:

Menu View|Folders|All View|Threads|All

Quickfilter Bar make sure the "show unread" button isn't selected make sure the text search box is empty

Mail Tool Bar If you have the Mail Views tool installed, make sure that it is set to "All".

lpkelley
lpkelley Question owner
more options

I do not know what cured the problem. BUT - your answer set me to searching first for the items you mentioned, then some more searching of the KB. I would not have gotten there if not for you so Thanks - live long and prosper. I appreciate your help. Rejoice with me for my missing files have returned.