This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

malware?

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by philipp

more options

I have recently received two emails purporting to be from Firefox, asking the recipient to download a patch.

I suspect that this is Malware. I am unable to contact Mozilla as they make it difficult not having a contact email address.
The web address of the virus is    https://uuquumeilenerechner.net

Firefox should be warning people about this.

I have recently received two emails purporting to be from Firefox, asking the recipient to download a patch. I suspect that this is Malware. I am unable to contact Mozilla as they make it difficult not having a contact email address. The web address of the virus is https://uuquumeilenerechner.net Firefox should be warning people about this.

Chosen solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

hi, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update