This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get the server working again?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Toad-Hall

more options

I've turned on 2 factor verification for my apple account/email and I can no longer receive or send emails. I get the message Login to server failed smtp.mail.me.com failed

What do I need to do?

I've turned on 2 factor verification for my apple account/email and I can no longer receive or send emails. I get the message Login to server failed smtp.mail.me.com failed What do I need to do?

All Replies (2)

more options

Read these instructions from your provider. https://support.apple.com/en-us/HT204397

more options

If you set up '2 step verification' because you use a phone as well as the computer to access emails, then you need to generate 'an application specific password' to use in thunderbird instead of your usual mail account password.

You can edit your saved passwords in Thunderbird. 'Menu icon' > Options' > 'Options' > 'Security' > 'Passwords' tab click on 'Saved Passwords' click on 'Show Passwords' right click to select the mailbox or smtp for the mail account select 'Edit Password' type correct password click on 'close' click on 'OK'