This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I Cant Use Firefox 54 after I installed NOR Can I Un-Install it EITHER???

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Scribe

more options

I Downloaded firefox 54 today and it WONT Open after I Installed it. I then went to My Programs to Un-Install it and it will NOT let me Uninstall it Either!!!!! Now im STUCK with Firefox on My Computer that I CANT Open and I CANT REMOVE Either??????

I Downloaded firefox 54 today and it WONT Open after I Installed it. I then went to My Programs to Un-Install it and it will NOT let me Uninstall it Either!!!!! Now im STUCK with Firefox on My Computer that I CANT Open and I CANT REMOVE Either??????

All Replies (1)

more options

Hi, please follow the uninstall instructions here - Uninstall Firefox from your computer - You do not need to remove your Profile (under the heading 'Remove user data and settings') unless you want to.

Now try reinstalling from https://www.mozilla.org/en-US/firefox/all/

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!