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Since updating Firefox to 64 bit, Adobe Flash fails on Google Finance

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by Scribe

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I have been using Firefox 32 bit for years, on Windows 10 for almost a year. I spend a lot of time (most of every weekday) with Google Finance open, looking at specific stocks. One example would be NFLX (https://www.google.com/finance?q=NASDAQ%3ANFLX&ei=Zg1pWaDgFJCBmAHjx474DA). The graph on that page uses Adobe Flash. This was all working fine until today, after I updated Firefox to the 64 bit version.

Now when I have that sort of Google Finance page open, Firefox eventually hangs telling me that the Flash plug-in is at fault. I have to take the choice to kill the add-in to get control of Firefox back. I tried updating Adobe Flash, but that changed nothing. Possibly because I spend most of my time on another tab, all these failures occur when Google Finance is on an inactive tab.

I have been using Firefox 32 bit for years, on Windows 10 for almost a year. I spend a lot of time (most of every weekday) with Google Finance open, looking at specific stocks. One example would be NFLX (https://www.google.com/finance?q=NASDAQ%3ANFLX&ei=Zg1pWaDgFJCBmAHjx474DA). The graph on that page uses Adobe Flash. This was all working fine until today, after I updated Firefox to the 64 bit version. Now when I have that sort of Google Finance page open, Firefox eventually hangs telling me that the Flash plug-in is at fault. I have to take the choice to kill the add-in to get control of Firefox back. I tried updating Adobe Flash, but that changed nothing. Possibly because I spend most of my time on another tab, all these failures occur when Google Finance is on an inactive tab.

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Hi, sorry to hear you are having a problem; please try disabling hardware acceleration in Flash, and/or Flash protected mode - Adobe Flash plugin has crashed - Prevent it from happening again.

Also see Flash Plugin - Keep it up to date and troubleshoot problems

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