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Facebook doesn't load properly. (It's fine on Edge)

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Lencheck
Lencheck
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For the last few months, when Facebook loads, I only see one post on my homepage. Nothing else will load. When I open it on Microsoft Edge, It's fine, I have cleared my cache and disabled the Facebook add on. This is really annoying. Do I need to just switch browsers?

For the last few months, when Facebook loads, I only see one post on my homepage. Nothing else will load. When I open it on Microsoft Edge, It's fine, I have cleared my cache and disabled the Facebook add on. This is really annoying. Do I need to just switch browsers?

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hmm, that's strange.

Lencheck said

I have cleared my cache and disabled the Facebook add on.

What about other add-ons? Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? (More info: Diagnose Firefox issues using Troubleshoot Mode)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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As a possible workaround, you could use the less heavily scripted (but pretty ugly) mobile page: https://m.facebook.com/

Lencheck
Lencheck Question owner
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It doesn't load properly in safe mode either. I just get one or two posts and can't get more to load.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window