This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After watching anything on twitch.tv, Firefox stutters every few seconds, even after leaving twitch.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by frshhh

frshhh
frshhh
more options

As the title describes, every time I watch something on twitch.tv (livestreams, clips, vods, etc), or through their embedded player on other websites, Firefox begins to stutter every few seconds. This continues even after I have left twitch.tv or left the page with the embedded twitch player.

This is most noticeable when scrolling through webpages (scrolling, scrolling, PAUSE, scrolling...) but also when clicking hyperlinks or clicking between Firefox tabs.

Currently, to "fix" the issue I have to restart Firefox. It also doesn't seem to matter how long I have been browsing for. If I watch twitch content within the first few minutes of opening Firefox it still stutters.

As the title describes, every time I watch something on twitch.tv (livestreams, clips, vods, etc), or through their embedded player on other websites, Firefox begins to stutter every few seconds. This continues even after I have left twitch.tv or left the page with the embedded twitch player. This is most noticeable when scrolling through webpages (scrolling, scrolling, PAUSE, scrolling...) but also when clicking hyperlinks or clicking between Firefox tabs. Currently, to "fix" the issue I have to restart Firefox. It also doesn't seem to matter how long I have been browsing for. If I watch twitch content within the first few minutes of opening Firefox it still stutters.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have the latest Firefox 55.0.3 update?

Open up Help > About Firefox to check the version you currently have. Firefox should then look for an update and report back if you don't have it yet.

If it does offer you the update, install it and see if that issue with Twitch.TV is fixed.

frshhh
frshhh Question owner
more options

the-edmeister said

Do you have the latest Firefox 55.0.3 update? Open up Help > About Firefox to check the version you currently have. Firefox should then look for an update and report back if you don't have it yet. If it does offer you the update, install it and see if that issue with Twitch.TV is fixed.

Yes I do.