Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I accidentally delete an email and then restore, lost email!

  • 1 reply
  • 3 have this problem
  • 13 views
  • Last reply by Abrienne

DWNor
DWNor
more options

I deleted an email and as expected it went to the trash folder. I go into the trash folder and highlight the email...right click...click on "Move to" and select Inbox. Once executed I check the Inbox and It never goes there. So where did it go?

I deleted an email and as expected it went to the trash folder. I go into the trash folder and highlight the email...right click...click on "Move to" and select Inbox. Once executed I check the Inbox and It never goes there. So where did it go?

All Replies (1)

Abrienne
Abrienne
more options

You can visit this forum for your answer to recover deleted emails by the help of Imap folder https://support.mozilla.org/en-US/questions/995435#answer-559472 if unable to recover from the trash folder.

Modified by Andrew