This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

one account shows new mail but there is none

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by christ1

more options

One of my mail accounts keeps indicating that a new message was received. When I go to check there is none.

I used another mail app and it does not show a new message was received.

This happens throughout the day whether I have a new message or not.

It is driving me crazy.

One of my mail accounts keeps indicating that a new message was received. When I go to check there is none. I used another mail app and it does not show a new message was received. This happens throughout the day whether I have a new message or not. It is driving me crazy.

All Replies (1)

more options

Right-click the folder indicating there's a new message - Mark Folder Read