This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

trying to update adobe flash player and get connection failed message.

more options

I play games on Facebook. Cannot access games due to adobe flashplayer being out of date. I have tried to update and even tried to download new program. I continually get a Connection failed message. This is getting old and I want to play my games. I even deleted Mozilla and reinstalled. I can play on E but hate it. Need a solution ASAP.

I play games on Facebook. Cannot access games due to adobe flashplayer being out of date. I have tried to update and even tried to download new program. I continually get a Connection failed message. This is getting old and I want to play my games. I even deleted Mozilla and reinstalled. I can play on E but hate it. Need a solution ASAP.

All Replies (1)

more options

Can you try downloading a "full" Flash plugin installer:

http://download.macromedia.com/pub/flashplayer/latest/help/install_flash_player.exe

Macromedia is the original developer of Flash, and Adobe owns that domain now, so that is a legit download link.