This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Any action with account is blocked for security but no email is recieved

  • 3 replies
  • 4 have this problem
  • 5 views
  • Last reply by mpowend

more options

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

Chosen solution

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

Read this answer in context 👍 0

All Replies (3)

more options

Hello, I'm scared to don't understand. You have an account on this website (support.mozilla.org) and you try to access your account from 2 different browsers? Can you access to your account and click Sign Out from your user menu?

more options

I mean the firefox sync account. I'm logged in it on my old version of firefox. but when I try to login on the new version, I get "request is blocked for security reasons". also trying to change password or email in "manage account" in the old version leads to the same message.

more options

Chosen Solution

when I checked today, the problem was solved by itself and I could login successfully. I didn't take any special action. seems like the problem was in server side and waiting solves it.

Modified by mpowend