Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mengapa pencarian saya digoogle selalu pindah ke yahoo,mohon bantuannya . Terimakasih

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by Shadow110

more options

Pencarian saya digoogle selalu diarahkan ke Yahoo,sudah saya uninstall dan install kembali tapi selalu tidak bisa. Dan muncul web companion yang saya tidak tahu apa artinya.Mohon bantuannya terimakasih

Pencarian saya digoogle selalu diarahkan ke Yahoo,sudah saya uninstall dan install kembali tapi selalu tidak bisa. Dan muncul web companion yang saya tidak tahu apa artinya.Mohon bantuannya terimakasih

All Replies (1)

more options

I am just putting the translation here so maybe can get you some help.

_____________________________________________________ My search digoogle always directed to Yahoo, I have uninstalled and reinstalled but always can not. And a web companion comes up that I do not know what it means. Please help him thanks _________________________________ It is possibly in your Profile........

Lets see if on the same page here can you read this and check things out please :

Are you sure you're talking about 'Yahoo Search' and not search.yahoo.com  ? Cause if its's the latter : that's a browser hijacker. Assuming that's what you're dealing with :

Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito SafeSearch net File Convertor and Search Addon

When you find any : remove them.

Do the same in Windows' Control Panel => Programs.

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. And https://www.malwarebytes.com/adwcleaner/ and https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/yahoo-toolbar-removal/

Note: That some of the URL's for the Malware Programs need to be updated. Search for the program if you have to.

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

If this is not what is happening please try to describe exactly what is going on. Thank You.

Please let us know if this solved your issue or if need further assistance.