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When printing a website/click the print button on a website, it actually prints a blank page. Shows fine in print preview. Chrome prints fine.

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by cor-el

severedhead
severedhead
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Started when upgrade to Quantum. Shows up fine in print preview but actually prints blank page. Tried to various printers. Printing to PDF writer also generates a blank page. Tried all the resets on website including deleting lines from prefs.js file. Chrome prints fine to all printers and PDF writer.

Please help!

Started when upgrade to Quantum. Shows up fine in print preview but actually prints blank page. Tried to various printers. Printing to PDF writer also generates a blank page. Tried all the resets on website including deleting lines from prefs.js file. Chrome prints fine to all printers and PDF writer. Please help!

All Replies (2)

Shadow110
Shadow110
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Try : http://kb.mozillazine.org/Problems_printing_web_pages

https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox

Since using on-board video chip adapterDescription: RDPUDD Chained DD and the drivers were never updated from the Motherboard home page driverDate: 01-01-1970 you will be experiencing issues.


Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check for sandbox security related issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.