This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 53 does not show an attachment that displays using webmail

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Matt

Jim F
Jim F
more options

I received an 8MB attachment (with no message body). Using webmail, the attachment is present and not corrupted.

In Thunderbird v52.5.0 (latest version) on Windows 10, The paperclip icon does not display using View->Message Body As -> Original HTML. The paperclip icon and regular functionality operates when View->Message Body As -> Plain Text is used.

I'm guessing that this is an "oops" when there is a null message body and an attachment, HTML display is... confused.

I received an 8MB attachment (with no message body). Using webmail, the attachment is present and not corrupted. In Thunderbird v52.5.0 (latest version) on Windows 10, The paperclip icon does not display using View->Message Body As -> Original HTML. The paperclip icon and regular functionality operates when View->Message Body As -> Plain Text is used. I'm guessing that this is an "oops" when there is a null message body and an attachment, HTML display is... confused.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess if there is no body part in HTML then the email is actually not compliant with the multi part mime standard. So with a corrupt email anything is possible.