Firefox doesn't sync bookmarks no matter what I do!
I have the latest version, 57.0.2 on two desktops and they refuse to communicate bookmarks with sync. 1. Turned off sync on both devices. 2. Turn on sync on comp 1. 3. Wait a while. 4. Turn on sync on comp 2. 5. Wait a while. 6. Sync works with addons and other settings. Fine!
Not a bookmark in sight on comp 2! What is going on? I don't like the idea of having a stick with a bookmarks-file to update manually when I mover around... I've searched everywhere but obviously I have missed something.
Any tips?
Chosen solution
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.
If you use Sync then best is to disconnect Sync on all devices while performing maintenance/repair efforts to files in the Firefox profile folder.
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
- use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If you use Sync then best is to reconnect one device at the time and wait for the initial Sync to finish before connecting another device once you have fixed the bookmarks.
Read this answer in context 👍 1All Replies (4)
This is all I have on Sync :
- https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer
- https://support.mozilla.org/en-US/products/firefox/sync
- https://support.mozilla.org/en-US/kb/how-do-i-choose-what-types-information-sync-firefox
- https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips
There is contact info in this and yes do have to create a account and wait : https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
Please let us know if this solved your issue or if need further assistance.
Chosen Solution
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.
If you use Sync then best is to disconnect Sync on all devices while performing maintenance/repair efforts to files in the Firefox profile folder.
You can check for problems with the places.sqlite database (bookmarks and history) in the Firefox profile folder.
- use "Verify Integrity" on the "Help -> Troubleshooting Information" (about:support) page
See also:
- http://kb.mozillazine.org/Locked_or_damaged_places.sqlite
- https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
If you use Sync then best is to reconnect one device at the time and wait for the initial Sync to finish before connecting another device once you have fixed the bookmarks.
It was obviously the sql-files that caused the problem. After rebuilding, all is fine! Many thanks guys! :-)
Hi Waerloga
I only see this one answer by you at this forum, so where did you I have already complained about this and asked you to respond ?
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed extensions/plugins.
- https://support.mozilla.org/en-US/questions/new
- https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox
You can open about:sync-log via the location bar to see if there are recent error logs available. You can upload a recent log if the log is too big to put in a reply.