This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i am connected to the internet but i can not open google page. i am using kali linux

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

sarfraj.ansari.1460
sarfraj.ansari.1460
more options

Hi Mozilla 

              i am connected to the internet but when i type www.google.com in address bar and press enter.nothing happen.

and when i type ping www.google.com in terminal. it's work. it's not open some websites.because when i trying to use facebook it open. i am using kali linux.


plese help.

Hi Mozilla i am connected to the internet but when i type www.google.com in address bar and press enter.nothing happen. and when i type ping www.google.com in terminal. it's work. it's not open some websites.because when i trying to use facebook it open. i am using kali linux. plese help.
Attached screenshots

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is a DNS Lookup tools available in Firefox that you can try.

  • about:networking#dnslookuptool page.

Try to disable IPv6 or try a different DNS service (check for other possible causes as well).